1. Who we are
Arkademy SchoolHouse Ltd (“Arkademy”, “we”, “us” or “our”) is an education and educational technology company providing educational technology solutions, homeschooling consultancy, school digitalisation and improvement, and teacher, staff and leadership training.
This Privacy Notice explains how we collect, use, store and protect personal data when you visit our website, https://arkademyschoolhouse.com, or contact us through it.
- Company address
- 11, Agricola Street, Opposite UI 2nd Gate, Ibadan, Oyo State, Nigeria
- Privacy contact
- info@arkademyschoolhouse.com
We process personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and other applicable data protection requirements.
2. Information we collect
When you submit an enquiry through our website, we collect the information you choose to provide. This may include:
- Your name.
- Your email address.
- Your telephone number, if you choose to provide it in the optional phone-number field.
- Your enquiry message and any other information you choose to include.
Our website hosting infrastructure may also process standard technical information, such as IP addresses, browser details, timestamps and security logs, to operate, maintain and protect the website.
Please avoid submitting passwords, payment-card information, sensitive personal information or detailed information about a child through the general contact form.
3. How we use your information
We use personal data to:
- Receive and respond to enquiries.
- Provide relevant information about our services and solutions.
- Follow up on consultation, training, partnership or service requests.
- Maintain necessary business communication records.
- Operate, secure and troubleshoot the website.
- Meet applicable legal obligations and establish, exercise or defend legal claims where necessary.
We do not add you to a recurring marketing mailing list simply because you submit a contact form. Any future marketing communications will be handled in accordance with applicable legal requirements.
4. Lawful basis for processing
We process personal data on a lawful basis recognised under applicable data protection law. Depending on the circumstances, this may include:
- Legitimate interests: responding to enquiries, managing business communications and securing our website, where our interests do not override your rights and interests.
- Pre-contractual steps: responding to requests for consultations, proposals or information before a potential agreement.
- Contractual necessity: where processing is necessary to perform a contract with you.
- Legal obligation: where processing is required by law.
- Consent: where consent is the appropriate lawful basis for a particular activity.
Where processing is based on consent, you may withdraw your consent, subject to applicable law.
5. Who may process your information
We do not sell your personal data.
We use third-party service providers to support the operation of our website and the delivery and management of email communications. These may include website hosting providers, email delivery services and business mailbox providers.
These providers may process personal data on our behalf to deliver their services. We may also disclose information where necessary to comply with the law, respond to lawful requests, protect our rights, or establish, exercise or defend legal claims.
6. International processing
Some of our service providers may be based outside Nigeria or may process or store information in other countries. Consequently, personal data submitted through our website may be transferred to or accessed from outside Nigeria.
Where international transfers occur, we will take appropriate steps to ensure they comply with the Nigeria Data Protection Act 2023 and applicable requirements and safeguards.
8. How long we keep your information
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal requirements.
When determining how long to retain information, we consider:
- Whether the enquiry remains active or requires follow-up.
- Whether a consultation, proposal, service or business relationship is ongoing.
- Whether the information is needed to maintain an appropriate business record.
- Whether a legal obligation, dispute or potential legal claim requires retention.
- Whether the purpose can be achieved by deleting or anonymising the information.
When personal data is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to lawful retention requirements and applicable backup-retention arrangements.
Technical and security logs may be retained according to the relevant hosting configuration and operational or security needs.
9. How we protect your information
We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures are intended to reflect the nature of the information and the risks associated with processing it. No method of transmission or electronic storage can be guaranteed to be completely secure.
We will address personal-data incidents in accordance with applicable legal requirements.
10. Your data protection rights
Subject to the Nigeria Data Protection Act 2023 and applicable limitations, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion or restriction of processing where the legal conditions are met.
- Object to certain processing.
- Request data portability where applicable.
- Withdraw consent where processing is based on consent.
- Receive information about how your data is processed.
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC).
To exercise your rights, contact us at info@arkademyschoolhouse.com. We may need to verify your identity before responding to a request.
You may also lodge a complaint with the Nigeria Data Protection Commission through its official website: https://ndpc.gov.ng/
11. Third-party websites and Arkfrica
Our website may contain links to third-party websites. Their privacy practices are governed by their own notices and policies.
Arkfrica, available at https://arkfrica.com, is a separate educational technology platform. Personal data collected through Arkfrica is governed by the privacy information and practices applicable to that platform.
This Notice applies to the Arkademy SchoolHouse corporate website and does not automatically govern Arkfrica or other separately operated services.
12. Children's personal data
The corporate website contact form is intended primarily for enquiries from adults.
Please do not submit children's personal data unless it is necessary for your enquiry and you are authorised to provide it.
Where we process children's personal data through a service or activity, we will assess the applicable legal requirements and implement appropriate safeguards.
13. Changes to this Notice
We may update this Notice to reflect changes to our website, services, data-processing activities or legal obligations.
We will update the “Last updated” date when changes are made and take any additional steps required by law for material changes.
14. Contact us
For questions about this Notice or to exercise your data protection rights, contact:
- Organisation
- Arkademy SchoolHouse Ltd
- Address
- 11, Agricola Street, Opposite UI 2nd Gate, Ibadan, Oyo State, Nigeria
- Privacy enquiries
- info@arkademyschoolhouse.com
We will review privacy enquiries and respond in accordance with applicable data protection requirements.